What Information We Hold and Why
When you open an account with age365, we collect the details you submit during registration — your name, email address, phone number and date of birth. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we record the transaction reference, wallet number and
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amount to match payments to your account wallet accurately. We also collect device data — your browser type, IP address and session timestamps — to keep your account secure and detect unusual login activity. If you reach out via our support channel, the contents of that
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conversation are stored so we can follow up properly. We do not sell your personal data to third parties. We share data only where it is required to process your payment through the relevant local rail — for example, passing a bKash transaction reference to confirm
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a deposit — or where we are required to do so under applicable law. Data retention periods apply: account records are held while your account remains active and for a period after closure as required by the applicable rules in your region. You have the right
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to request a copy of the data we hold on you, ask us to correct inaccurate records, or request deletion where your local law allows. Whether any of these rights apply to you depends on your jurisdiction and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.